NO PICTURES AND A WHINGE.
Leaving a hot Los Angeles at 72°F (22°C) today.
Whilst booked out of
our hotel, we were asked if we had a good stay. I yes, except we were not
impressed with the tour of LA that their concierge had booked us on, and
that fact that the concierge had not told us that there were wheelchair
available at the hotel (a fact we only discovered today). He had told us that
we could hire them from a local firm for $100 per day. She therefore offered us
a $60 credit to use in their restaurant, which we accepted, the four of us
then enjoyed brunch in their restaurant.
We drove to LA
International Airport without the aid of a Satnav. Which made the drive interesting;
we only went the wrong way half a dozen times. But we got there in one peice. I
dropped everyone off at LA T2, then took the car back to Alimo Car Rental,
while I was on the shuttle bus back to LA International, Dorothy rang to say
our flight will be leaving from Tom Bradshaw Terminal, so I got dropped off
there.
We got Pat into a
wheelchair, and then went on to Check In. The guy who was checking us in,
weighed Liz's case and put it behind him while he weighed Pat's and mine. While
he was printing the lables for the cases, someone moved Liz's case (which had
no label on it) and were unable to find it. He suggested we waited until
someone came to take Pat to the gate. They eventually located Liz's case and we
went to the boarding gate.
Again Pat, Liz and I
had premier economy seats, which are quite spacious. With Dorothy booking late,
there was only availability in economy. Our 10hr flight to Heathrow took off
late, at around 17:00hrs. As I was not able to sleep, I watch 4 of 5 movies. We
got into Heathrow T2 around 11:00hrs, there was assistance for Pat, which was a
bit disjointed, but we eventually collected our cases. That was the end of
co-ordinated assistance for Pat.
In the baggage hall,
we were told someone would pick Pat up and take her to T5 for our return flight
to Manchester .
I asked 3 different airport staff how to get a wheelchair for Pat and was given
3 different options, none of which worked. Another suggested speaking into the
information request pole, which I did and was told someone would come along
with a wheelchair. I reminded them 10 mins later and was told the same. Eventually
a guy turned up, buy said he did not realise that a wheelchair was required; he
went of to get one. 10 mins later he returned with a wheelchair and took Pat to
the assistance centre and ordered a minibus to take us to T5. It's now after
13:00hrs and our flight is 15:15hrs.
After over an hour
of badgering the mini bus turned up and took us all to T5, we rushed to British
Airways Check In about 14:30hrs. The girl at Check In said she would book us in
straight away, Pat, Liz and I booked our cases in and got our boarding cards.
Dorothy was then told that the flight was now full and there was no room for
her. If she had Checked In online she would have been OK, but as she did not
have access to her emails, so that was impossible. The Check In girl made several
telephone calls, and then told Dorothy that she would give her a boarding card
with no seat number on it. If Dorothy speaks to the people on the gate, there
could be a seat for her.
Then we went of
through the security scanner. Two of Pat's backs are pulled out for a physical
check. Dorothy and Liz took Pat to the gate, while I wait in queue for Pat's
bags to be physically checked. The two girls in front of me took a while to be
checked, then I threw the bottle of water away from Pat's bag and her small
bottles of bits had to be put in a plastic bag. I then joined the rest of the
gang at the gate (Dorothy was allocated a seat at the gate - phew), we were then told our flight was delayed by 30mins. Our
departure was actually delay by an hour, then when we landed in Manchester we sat on the
tarmac for over half an hour, while we waited for a stand to become available. Apparently
the early morning snow had delayed all the flights.
It was 6°C when we landed at Heathrow and below
freezing during our first night at home.
This last blog is a bit of a whinge. I think
that's because I'm jet lagged and it's the end of a great adventure.
PS. Our central heating boiler was broken when we got home. Welcome
back to reality.
























